Official Policy

Privacy Policy bos96 – Data Protection & Personal Information

Bos96 takes our responsibility to protect every user's privacy seriously. This document transparently explains how we collect, use, store, and protect your personal data.

Updated: 1 January 2026
Bahasa Melayu (Malaysia)
🔐
Your Data, Your Rights
bos96 | Data Protection 2026
SSL 256-bit Encryption No Third-Party Data Sales Full Access Rights
bos96's Six Data Protection Principles

Privacy is not just a document – it is a daily practice we uphold in every aspect of bos96's operations.

High-Level Data Encryption

All data transmitted between your device and bos96's servers is protected using SSL 256-bit encryption. This means your personal and financial information cannot be intercepted by any third party.

No Data Selling

Bos96 has never and will never sell, rent, or commercialize users' personal data to any third party for marketing or any other commercial purpose without your consent.

Data Control in Your Hands

You have the right to access, correct, download, or request deletion of your personal data at any time via your account settings or by contacting our support team.

Secure Data Storage

User data is stored on servers protected by strict access controls, multi-layered firewalls, and 24/7 security monitoring. Only authorised personnel may access sensitive data.

Full Transparency

Bos96 clearly informs users when their data is collected, what it is used for, and how long it is retained. There is no hidden data collection or undisclosed purpose.

Periodic Review

This Privacy Policy is reviewed and updated periodically to ensure it remains relevant, compliant with the latest legal developments, and reflective of best practices in data protection.

01 Scope & Applicability of This Policy

This Privacy Policy applies to all users who access or use the bos96 platform through the official website at bos96.vu, the bos96 mobile app for Android and iOS, and any other service channels operated by bos96.

By registering an account or continuing to use bos96 services, you confirm that you have read, understood, and fully accepted this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform.

This policy is designed to ensure that Malaysian users in particular have a clear understanding of how their personal data is managed, in line with industry best practices and applicable data protection laws.

Scope of Applicability: This policy covers all activities on the bos96 platform, including account registration, deposits, wagering, withdrawals, bonus usage, customer support access, and all other interactions with our platform.

02 Personal Data We Collect

Bos96 collects your personal data through two main methods – information you provide directly and information collected automatically when you use our platform.

Information You Provide Directly:

Data Type Example Primary Purpose
Identity Information Full name, date of birth, IC number KYC verification & fraud prevention
Contact Information Email, phone number Communication & account verification
Financial Information Bank account number, e-wallet Deposit & withdrawal processing
Verification Documents IC/Passport copy, utility bills KYC & AML Compliance

Information Collected Automatically:

  • IP address and general location data (state/country).
  • Device type, operating system, and web browser version used.
  • In-platform activity records such as login times, games played, and wagering history.
  • Cookie data and session identifiers for security and user experience purposes.
  • Error logs and diagnostic data for system improvement.

03 How We Use Your Data

Every piece of data collected by bos96 is used for defined and legitimate purposes. We do not use your data for any other purpose without prior notice or consent.

  • Account Management: Creating, maintaining, and protecting your account on the bos96 platform.
  • Transaction Processing: Securely verifying and processing all deposits, withdrawals, and wagering.
  • Legal Compliance: Fulfils mandatory KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements.
  • Platform Security: Detecting and preventing fraud, account misuse, and suspicious activity.
  • Service Communications: Sending important notifications related to your account, promotions, and system updates.
  • Product Improvement: Analysing usage patterns to improve the overall user experience.
  • Customer Support: Helps resolve inquiries, complaints, and disputes more effectively.

ℹ Note: bos96 uses aggregated data analytics (combined data that cannot be individually identified) to understand platform usage trends and make better business decisions.

04 Data Sharing with Third Parties

Bos96 does not sell users' personal data. However, in certain situations, we may share data with the following parties for legitimate reasons:

  • Payment Providers: Required financial data is shared with approved payment gateways (FPX, Touch 'n Go, GrabPay, Boost) solely to process your transactions.
  • Integrated KYC Provider: Identity information is shared with trusted third-party verification services to meet compliance requirements.
  • Authorities & Regulatory Bodies: bos96 will disclose data when required by law, court order, or a lawful request from a competent authority.
  • Technology Provider: Cloud infrastructure and cybersecurity providers that support our platform operations, subject to strict confidentiality agreements.

All third parties that receive bos96 user data are bound by strict data protection agreements and are not permitted to use that information for any purpose other than what has been specified.

05 Data Security Measures

User data security is an absolute priority for bos96. We implement multiple layers of technical and organizational protection to ensure your data remains safe at all times:

  • 256-bit SSL Encryption for all data transmissions between client and server.
  • Data encryption at rest – sensitive data is stored in encrypted format on our servers.
  • Two-Factor Authentication (2FA) available for all user accounts as an additional layer of protection.
  • 24/7 security monitoring by the bos96 cybersecurity team to detect threats in real time.
  • Strict access controls – only staff with specific authorisation can access user data.
  • Regular security audits by independent third parties to verify the effectiveness of our protection systems.
  • Incident response plan that is comprehensive to address any data breach quickly and effectively.

Data Breach: In the event of any security breach affecting your data, bos96 is committed to notifying affected users within 72 hours after we become aware of the incident.

06 Cookies & Tracking Technologies

Bos96 uses cookies and similar tracking technologies to enhance the user experience and ensure platform security. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
  • Performance Cookies: Collecting information on how users interact with the platform to help us improve performance and usability.
  • Functional Cookies: Saving your preferences such as language, display settings, and other configurations to provide a more personalised experience.
  • Analytics Cookies: Helps us understand aggregated usage patterns for product improvement purposes.

You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of the bos96 platform. For the best experience, we recommend keeping cookies enabled while using our platform.

07 User Rights Regarding Personal Data

As a bos96 user, you have the following rights regarding your personal data. All requests can be submitted through our customer support:

Right of Access

You have the right to request a copy of all personal data we hold about you at any time.

Right to Rectification

You may request the correction of any inaccurate or incomplete personal data.

Right to Erasure

You may request deletion of your personal data, subject to legal compliance requirements.

Right to Object

You have the right to object to the processing of your data for specific purposes such as direct marketing.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Restriction of Processing

You may request that the processing of your data be temporarily restricted under certain circumstances.

ℹ How to Submit a Request: Contact the bos96 support team via Live Chat or our official email. We will process your request within 30 working days from the date of receipt.

08 Data Retention Period

Bos96 retains users' personal data only for as long as necessary to fulfil the purposes stated in this policy or as required by applicable law.

  • Active account data: Retained for the duration your account remains active and for the designated period following account closure.
  • Financial transaction records: Retained for at least 7 years to meet financial compliance and audit requirements.
  • KYC documents: Retained for the period required under applicable AML regulations.
  • Support communication logs: Retained for 3 years for reference and dispute resolution purposes.
  • Cookie and session data: Session cookies expire when you close your browser; persistent cookies are stored for a set duration (typically no longer than 12 months).

When data is no longer needed and there is no legal requirement to retain it, bos96 will securely delete or anonymise it using industry-recognised methods.

09 Child Data Protection

The bos96 platform is exclusively for individuals aged 18 years and above. We do not knowingly collect or process personal data from children or individuals below the stipulated minimum age.

If we find that personal data of a minor has been collected without our knowledge, we will take immediate steps to delete that data and terminate the relevant account.

Parents or guardians who suspect their child may have registered or used the bos96 platform are urged to contact our support team immediately so that appropriate action can be taken.

10 Amendments to the Privacy Policy

Bos96 reserves the right to update or amend this Privacy Policy at any time. Any significant changes will be communicated to users via:

  • In-account notifications on your bos96 platform.
  • Email to the email address registered to your account.
  • Updates to this page will include a clear revision date.

Continued use of the bos96 platform after any amendment's effective date constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed of the latest updates.

Current Version: This Privacy Policy is effective from 1 January 2026. Any amendments will be displayed at the top of this document along with the date of the update.

11 Contact Us for Privacy Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact the bos96 privacy team through the following channels:

  • Live Chat: Available 24 hours a day, 7 days a week through the bos96 platform.
  • Privacy Email: [email protected]
  • FAQ: Visit the FAQ us for answers to frequently asked questions.

Our team will endeavour to respond to all privacy-related inquiries within 5 working days. For more complex requests such as data deletion, the processing period may take up to 30 working days.

Bos96 is committed to ensuring that every user's privacy rights are fully respected and protected. Your trust is our most valuable asset, and we will not take this responsibility lightly.

Your Data Is Safe with bos96

Join millions of players who have trusted bos96 as their preferred online casino platform. Register today and enjoy a safe, fair, and exciting gaming experience.

SSL 256-bit 2FA Available No Data Sales 24/7 Support Android & iOS App
Bahasa Melayu